Shipping Policy

We currently only deliver to destinations in India. Subject to the shipping rules and restrictions as per pin codes. Delivery or COD fees can be added additionally as per the order value and payment mode on frenchtheory.in.

Delivery Guide

We make our best efforts to ship each item in your order within 7 working days of the order confirmation date. However, in some cases, we may take longer, up to 21 working days, to ship the order as we may have to procure it from our warehouse. In the unlikely event that we are not able to ship your order completely within the stipulated time, we will inform you about the same. During sales and peak periods, orders may take longer to process. Our delivery times should only be used as a guide.

Delivery Problems

If our shipping provider cannot make delivery to you at the provided shipping address, an additional attempt will be made the following business day. In the event of a second failure to deliver, the parcel will be sent back and a refund will be initiated for all pre-paid orders. If your parcel has been sent back, please contact our Customer Care team for assistance.

Order Processing Time

Most orders begin processing as soon as your online purchase is completed. Your order will be shipped once the items are in stock. As soon as your order is shipped, you will be notified by email. Orders are typically dispatched within 24–48 hours on business days. Please note that business days are Monday through Saturday, excluding public holidays.