Privacy Policy

PRIVACY POLICY

You hereby agree to the fact that frenchthrory.in may collect such necessary information and/or details as may be provided by you as and when you use the website. We do collect your personal information and process your personal data in accordance with the law for the time being in force. We may automatically record information when you visit the website, including the URL, IP address, browser type and language, and the date and time of visit, including your personal details.

We use this information to analyse trends among our users to help improve our website or customise communications and information that you receive from us. We also need this information in order to provide and continually improve our products and services.

We also need this information in order to process the payment in respect of the product you will buy and to deliver the product to you hassle-free. This information and/or data will help us keep you informed and allow you to track the product that is about to be delivered.

The information and/or data will be strictly used for the purposes of transactions and also for marketing. By accepting the same, you shall allow us to send you notifications such as email, SMS, telephone, letter, and other modes of communication as available regarding promotional and marketing activities for frenchthrory.in products from time to time. The information provided by you may be shared with our marketing partners, consultants, and third-party services in order to provide and/or offer exceptional deals that may be interesting to you since you are a customer of frenchthrory.in.

We may use the information as provided by you in order to send you marketing, business, and administrative messages and notifications to allow us to notify you about any changes in our products and/or services. The information is also pertinent in that such communication allows us to improve our products and/or services and to communicate with you in a timely manner.

Please be informed that in order to understand your valuable opinion about our products and/or services, we may communicate with you via different modes of communication, such as telephone, email, and other communications as they become available from time to time. By purchasing the product on our website, you agree to be our customer and accept the conditions set out about the products on our website, frenchthrory.in. In the event you do not wish to receive any communication, such as calls, emails, etc., you have the right to inform us in writing about the same to our Legal Team at the address mentioned herein.

We take our responsibility to protect the private and confidential information and/or data provided by you securely. We further take responsibility to maintain physical, electronic, and procedural safeguards that comply with applicable legal security standards to store and secure your information and/or data from any unauthorised access and/or use, alteration, modification, and/or destruction by using appropriate technical and/or organisational measures.

We may pass on your personal information, such as name and address, to our third party, who shall use the data to deliver your product on time, and also to our franchisor to sell the product to you and provide you with exceptional deals. You shall provide the information to us and/or our authorised personnel only and shall also inform us of any changes in your personal information and/or details as and when they arise.

The order details will be stored in our system, and you have the right to access the information at any point in time as long as you are logged in. You can also see the details in respect of your order, such as orders that have been completed, orders in transit, and/or orders dispatched, and also administer your details of communication address, bank account, and other information that you have fed into our system. The information provided by you and access to the said information shall strictly be taken by you as confidential, and you further undertake not to allow unauthorised use by any third party. We do not have any liability for the misuse of your personal information unless the misuse is due to our fault, and we undertake to take reasonable measures to mitigate the same.

You agree that frenchthrory.in does not hold and/or receive any information and/or data in respect of your financials, such as your bank account details, credit or debit card details, etc. We do not hold ourselves liable and/or responsible in any manner whatsoever when you purchase the product from our website. You may be redirected to the payment gateways of the bank that you have chosen for making the payment; such information and/or data is not held, controlled, or managed by us. 

COOKIES

Whenever you use our website for the purchase of our products, some personal information may be automatically collected, such as the data concerned with your activity on the website or activity related to our services, your IP address, and other technical and geographical information. We may also use "Cookies" and other trackers to automatically collect information about users through our website. frenchthrory.in uses cookies to improve the experience for customers on our website and has published the Cookies Policy. If you do not wish to receive cookies, you can modify your browser's settings. Cookies are tiny files composed of a string of letters and numbers sent by web page servers. They enable the website owner to distinguish you from other users of the website.

SECURITY

We take it as our responsibility to protect the privacy and confidentiality of any personal information and/or data as provided by you from time to time. We further take responsibility to maintain physical, electronic, and procedural safeguards that comply with applicable legal security standards to store and secure your information and/or data from any unauthorised access and/or use, alteration, modification, and/or destruction by using appropriate technical and/or organisational measures.

If you have any concerns about your privacy or have any issues relating to your privacy, you are free to write to us at the address given below:

SHRADDHA SYNTHETICS P.LTD.

17AB/120, SAMHITA COMPLEX, OFF ANDHERI KURLA ROAD,

SAKINAKA, ANDHERI EAST,

MUMBAI 400072, INDIA

DISCLAIMER

frenchthrory.in does not warrant the accuracy or completeness of the materials or any opinion, advice, or statement on the website. You hereby agree that visiting, ordering, or using the website is at your sole risk. frenchthrory.in does not warrant that the website, its services, or e-mails that are sent to or from it are free of viruses or other harmful components. frenchthrory.in will not be held liable for any damages of any kind arising from the use of the website.

LIABILITY

frenchthrory.in shall be liable in respect of direct losses suffered by you due to the result of access or use of this website, subject to the maximum limit of the amount paid by you for the purchase of the product from this website.